Privacy Policy for WheelieBinz
At WheelieBinz , we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Such as your name, email address, phone number, and physical address.
- Order Information: Including details about the products you purchase, payment information, and delivery address.
- Website Usage Data: Such as IP addresses, browser type, pages visited, and other analytics data collected through cookies or similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders, inquiries, or support requests.
- To improve our website, products, and services.
- To send promotional offers, newsletters, or updates (only with your consent).
- To comply with legal obligations and protect our business interests.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: With trusted third-party partners who assist us in operating our website, processing payments, or delivering orders (e.g., couriers or payment processors). These partners are obligated to keep your information confidential.
- Legal Requirements: If required by law or to protect our rights, property, or safety.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and login details.
- Analyze website traffic and usage patterns.
- Deliver personalized content and advertisements.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
- Secure servers and encryption for sensitive data (e.g., payment information).
- Restricted access to your data within our organization.
While we strive to protect your information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
Under the Protection of Personal Information Act (POPIA) , you have the following rights:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we update or correct inaccurate information.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Opt-Out: You may opt out of receiving marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
7. Retention of Your Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Address: 25 West Road, Houghton, Johannesburg, South Africa
- Email: support@wheeliebinz.co.za
- Phone: +27 78 703 5553
